Housekeeping Supervisor
Embassy Suites by Hilton Indianapolis North
Indianapolis, IN US
Posted ago
Embassy Suites by Hilton Indianapolis North

We're looking for a housekeeping room inspector with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. You’ll be responsible for assisting the Executive Housekeeper in leading the housekeeping team, ensuring team members perform their job duties to our high standards, and completing any special projects as directed. Our ideal candidate has one or more years of previous experience in an inspector or housekeeping leadership role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

Responsibilities
  • Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
  • Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
  • Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
  • Order cleaning supplies as needed, control inventory and manage the department budget
  • Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed

  • Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
  • Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
  • Lead, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
  • Track areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs
  • Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas


Qualifications
  • Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
  • A High school diploma or GED is required
  • At least 3 years of experience in a senior role in the housekeeping department
  • Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
  • At least 2+ years experience in hospitality or guest services

  • 1+ years of supervisory experience in housekeeping

Compensation
$17 - $17.50 hourly
About Embassy Suites by Hilton Indianapolis North

At Embassy Suites by Hilton Indianapolis North we know it is the people that create the experience. So, we care about our people. As such, we believe in providing care to both our guests and associates. Enjoy an engaging work environment, and empowerment to be your best.


Benefits: Full-time, includes health, dental, and vision at some of the lowest rates in the country. As a company, Encore Enterprises pays half of your insurance benefits by providing a 50% contribution to full-time employees.


The hotel has many benefits as well - Hilton Hotel discounts (some hotel discounts as low as $39 a night!), Travel discounts, 50% off all food at any Hilton Hotel, monthly bonuses for great Service Scores, and more! We are a partially renovated hotel looking for great personalities to be the face of the relic Embassy Suites Indianapolis North.

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's  Privacy Policy  and  Terms of Service.