Housekeeping Manager
Hilton Garden Inn Rockford
Rockford, IL US
Posted ago
Hilton Garden Inn Rockford
Are you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today!
Responsibilities
  • Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
  • Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs
  • Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
  • Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
  • Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
Qualifications
  • A High school diploma or GED is required
  • 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
  • Over 2 years of experience in guest services or hospitality
  • Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
  • The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
About Hilton Garden Inn Rockford

Off I-90 and Highway 20, we're two miles north of Six Flags Hurricane Harbor. Highway access puts us within 15 minutes of downtown Rockford, Anderson Japanese Gardens, and Discovery Center Museum, with Chicago Rockford International Airport 12 miles away. Enjoy our activity pool, with a zero-depth area for the little ones, and a fitness center.

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