Hotel Housekeeping Manager
Hotel Felix
Chicago, IL US
Posted ago
Hotel Felix

We’re hiring a Housekeeping Manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!

Responsibilities

  • Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
  • Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
  • Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
  • Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
  • Make sure all cleaning equipment is in good working condition and schedule repairs as needed

Qualifications

  • 2+ years of hospitality or guest services experience
  • At least 3 years of experience in a senior role in the housekeeping department
  • The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
  • Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
  • A High school diploma or GED is required

About Hotel Felix

As downtown Chicago’s first hotel to enjoy Silver LEED (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council, our four-star hotel has mastered the art of combining luxury and sustainability.

At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle.

Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, with contemporary furnishings and a glass fireplace lending a stylish yet cozy feel. 

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