Housekeeping Manager
HHM
Boston, MA US
Posted ago
HHM

Housekeeping Manager- Courtyard by Marriott Boston Brookline

We’re looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocol, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.

Responsibilities
  • Adhere to the department budget, oversee inventory, and order cleaning supplies
  • Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
  • Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
  • Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
  • Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
Qualifications
  • Must have a high school diploma or the equivalent (GED)
  • 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
  • Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
  • The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
  • At least 2+ years experience in hospitality or guest services
About HHM

HHM is an award-winning hotel management and investment company that operates over 200 full-service and select-service hotels with 10,000 associates in markets across the country. HHM is a leading manager of Marriott, Hilton, IHG, and Hyatt brands, and also operates over 30 independent luxury and lifestyle hotels. The highly experienced and stable operating team is known for being nimble, accountable, and passionate in how they drive market-leading results for owners and best-in-class experiences for associates and guests.

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