Hotel Houseperson
Hilton Springfield
Springfield, VA US
Posted ago
Hilton Springfield
We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!
Responsibilities
  • Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
  • Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
  • Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
  • Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
  • Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
Qualifications
  • Proven customer service experience with a strong guest-focused mentality
  • High school diploma, GED, or equivalent
  • Hard worker with strong time management, organizational, and communication skills
  • Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
  • Experience with a variety of cleaning products and techniques
About Hilton Springfield

We're off I-395/I-95, across the street from Springfield Town Center mall. Fort Belvoir military base is nine miles away and we're a half-hour drive from Washington DC. We offer a free shuttle to and from Franconia-Springfield Metro Station, less than two miles away. Enjoy our indoor pool, fitness center, and free parking. WiFi's on us.

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