Red Roof Inn
Syracuse, NY US
Posted ago
Red Roof Inn

Our Housekeeping Guest Service Representative (GSR) is responsible for maintaining a positive guest experience by preparing clean and comfortable rooms within a given timeframe and in accordance with Red Roof Inns’ brand standards. The position is critical to ensure quality service to our guests and upholding our Red Roof Inn Hassle Free Guarantee, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.


  • Clean rooms to Red Roof Inn’s set expectations (stripping guest rooms of terry and linen, changing and making beds, cleaning bathroom and vanity areas, vacuuming and dusting) · Communicate with the front desk staff daily room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts·
  • Inspect room fixtures and accessories for proper location, operation and function; reporting to maintenance and front desk any concerns·
  • Set heating/cooling equipment on proper setting ·
  • Performing self room inspections and accepting feedback from room quality inspections performed by inn management and trained team members·
  • Comply with all Red Roof Inn and OSHA standards related to safety and security·
  • Cross-train in laundry, maintenance, and/or front desk job functions, if possible· Other duties as assigned
  • Restock cart daily and keep cart and storage areas neat and clean·
  • Maintain positive guest interactions and provide special services for guests upon request·


  • Previous experience as hotel housekeeper or similar position
  • Attention to detail
  • Cleaning or janitorial experience
  • Maintain a professional appearance in Red Roof Inn provided uniform with a consistently friendly attitude towards guests and staff·
  • Able to easily and frequently change from one task to another
  • Work with minimal supervision
  • Weekends and/or holidays availability required

$12.50 - 13.50 hourly
About Red Roof Inn

At Red Roof Inn our goal is to make sure that our guests have a great experience and it all could start with you.

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