Hotel Receptionist
Homewood Suites by Hilton Davidson
Davidson, NC US
Posted ago
Homewood Suites by Hilton Davidson
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Mitigate customer complaints as needed
  • Communicate with housekeeping to make sure guest rooms are ready
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Bookkeeping: keep accurate records of all hotel guest account information
Qualifications
  • Must have graduated high school, received a GED or equivalent
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • 1+ year of hotel industry experience or related job preferred

  • Part time 1st (7am-3pm) and 2nd (3pm-11pm) shifts available

Compensation
$12 - $14 hourly
About Homewood Suites by Hilton Davidson

Homewood Suites by Hilton Davidson takes pride in being a fun environment to work in with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, 401k, and travel discounts. We are fully committed to all team members and provide them with all the resources to make each person successful. 

Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent throughout all levels of our organization that exemplifies these important attributes in order to provide a top-notch hospitality experience for our guests.

We are an equal opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v

Homewood Suites by Hilton Davidson is an amazing place to work! Come join our team!

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's Privacy Policy.