Hotel Receptionist
Holiday Inn Express Clinton
Clinton, MS US
Posted ago
Holiday Inn Express Clinton
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Liaise with the housekeeping department to ensure guest accommodations are ready
  • Handle customer complaints as necessary
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Greet, check in, and check out guests when they arrive and leave the premises; distribute keys and room assignments; record credit card information
Qualifications
  • At least one year of hospitality industry experience or similar preferred
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Comfortable taking telephone calls and mitigating stressful situations
  • Must have graduated high school, received a G.E.D. or equivalent
  • Working knowledge of Microsoft office and reservation management systems
Compensation
$9 - $10 hourly
About Holiday Inn Express Clinton

Thank you for the opportunity to present our fabulous hotel, the Holiday Inn Express & Suites Clinton! Located just off I-20, we are a few steps away from restaurants and shopping - minutes away from Mississippi College and Historic Downtown. Our Hotel offers 77 guest rooms, including several two-room and leisure suites with pull-out sofas. The Holiday Inn Express & Suites Clinton provides a comfortable setting with outstanding features and amenities such as newly renovated in 2019, complimentary full HOT breakfast every morning, free high-speed internet and Wi-Fi access, business center with computers, copier/fax, and office supplies, complimentary overnight parking, guest fitness facility with treadmill, stationary bike, and elliptical trainer.

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