Hotel Operations manager
NM Hospitality
Gettysburg, PA US
Posted ago
NM Hospitality

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next hotel operations manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities
  • Consult with the general manager to ensure that all guest service standards are met daily
  • Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
  • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
  • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
  • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Qualifications
  • Previous experience managing a team is required; preferably in a hospitality role such as department manager
  • Showcase exceptional organizational, communication, and problem-solving skills
  • Proven customer service experience as a manager; strong guest-focused mentality
  • You must have 3 or more years of experience working in the hospitality field
Compensation
$35,000 - $50,000 yearly
About NM Hospitality

The Eisenhower and Aspire Hotel Complex located in Gettysburg, PA is looking to add some smiling faces to our team!

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