• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Make sure every hotel guest has a pleasant stay

• Great communications. and excellent customer service skills are required
• High school diploma or equivalent required; some college preferred
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Experience in the hospitality industry or guest services is preferred, but not required
• Flexible overnight hours are required

• Must be authorized to work in the United States

The Adelphi Hotel Partners is Saratoga Springs’ landmark boutique property which blends old-world grace and Victorian grandeur with exceptional service and style for today’s guests. It is a part of Adelphi Hospitality Group which manages luxury hotels, restaurants, and hospitality properties.