Hotel Night Auditor
The Sire Hotel Lexington, Tapestry
Lexington, KY US
Posted ago
The Sire Hotel Lexington, Tapestry

The Sire Hotel, a Rolling Hills Hospitality hotel, is seeking a Night Auditor to join our growing group of hospitality professionals. The Sire Hotel is a one-of-a-kind property located in the historic Gratz Park district of downtown Lexington. The ideal candidate must be available Friday and Saturday nights (11PM - 7AM) as well as additional nights per week. Furthermore, the candidate must have strong attention to detail, a genuine love of interacting with people, and a superior commitment to customer satisfaction. 

Additional Benefits include: 

  • Competitive Pay
  • Growth Opportunities
  • Medical/Dental/Vision
  • Flexible PTO

If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, we highly encourage you to apply to join Sire’s team!

Responsibilities
  • Ensure all guests feel they are having an exceptional experience at the property
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

  • Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work
  • Accommodates special requests of guests whenever possible
  • Assist in preregistration, blocking of rooms for reservations, thoroughly understanding and adhering to proper credit, check-cashing, and cash handling policies and procedures
  • Perform financial-related functions like posting charges to guest accounts, raising paid out's, currency exchange, and using suggestive selling techniques to offer guests assistance in making superior choices

Qualifications
  • Excellent customer service and communication skills are required
  • Diploma or equivalent from high school is required; some college is desired

  • Familiarity with hotel front desk, hospitality, administrative, or night audit experience is preferred but not required
  • OnQ property system knowledge is a plus, but not required
  • Flexible schedule; must be available Friday, and Saturday nights (11PM - 7AM) as well as 2-3 additional nights per week

Compensation
$13 - $14 hourly
About The Sire Hotel Lexington, Tapestry

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come. 

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