• Provide exceptional service to all hotel guests during their stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Outstanding communication skills and excellent customer service skills are required
• Some college is preferred but a high school diploma or equivalent is required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Overnight shift; requires flexible hours

BH Hospitality Management is a fully-integrated management company that prides itself in producing and maintaining high-quality hotels all across the state of Texas. We have a proven track record of being the top performers in many of our managed markets, with all of our branded, limited services, and extended stay Focus brands.