Hotel Front Desk Night Auditor
Odessey Systems
Albany, NY US
Posted ago
Odessey Systems
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities
  • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Make sure every hotel guest has a pleasant stay
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Complete additional bookkeeping, administrative, and accounting procedures as requested

  • Responsible for welcoming guests to the hotel, checking them in, processing credit cards, deposits, and providing guests with receipts
  • Run the night audit each evening
  • Verify that all transactions are included in the night audit
  • Will train the right person

Qualifications
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Flexible overnight hours are required
  • Some college is preferred but a high school diploma or equivalent is required
  • Outstanding communication skills and excellent customer service skills are required
Compensation
$14 - $15 hourly
About Odessey Systems

Odessey Systems is the management company that manages this hotel.

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