• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Complete additional bookkeeping, administrative, and accounting procedures as requested

• Responsible for welcoming guests to the hotel, checking them in, processing credit cards, deposits, and providing guests with receipts
• Run the night audit each evening
• Verify that all transactions are included in the night audit
• Will train the right person

• Experience in the hospitality industry or guest services is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Flexible overnight hours are required
• Some college is preferred but a high school diploma or equivalent is required
• Outstanding communication skills and excellent customer service skills are required

Odessey Systems is the management company that manages this hotel.