Hotel Manager
Bluebird Lake Placid
Lake Placid, NY US
Posted ago
Bluebird Lake Placid
We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next general manager of our busy hotel. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least 5 or more years of hospitality experience, preferably in a hotel management role. As the general manager, you will oversee HR matters, including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. If this describes you, apply today!
  • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
  • Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities
  • Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized
  • Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds
  • Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals

  • Responsible for the direct supervision of above departmental employees while working in conjunction with the RM – Lark Hotels to ensure resolution to any and all employee-related challenges or concerns across department lines while adhering to the property and Lark Hotels’ policies
  • Directly oversee the facility operations, including guest services, housekeeping, maintenance, sales, food and beverage, catering and events, and human resources
  • Work in conjunction with the Revenue Department to develop, implement, monitor, and control sales rate strategies. Update and manage selling strategies and product information in all available distribution channels and reservation sources (PMS, website, Chamber of Commerce websites, GDS). Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to the competition

  • High school diploma or equivalent GED; degree in hospitality or related field of study preferred
  • Must have a strong focus on putting the guest first with exceptional customer service experience
  • 5+ years of experience working in a hotel or the hospitality industry required
  • Must have superb communication skills, organizational skills, and problem-solving skills
  • A proven record of experience managing a team, preferably in the hospitality field, is required

  • Ability to remain calm, courteous, and professional with demanding guests and in difficult situations
  • Must be able to show initiative in job performance, including the anticipation of what needs to be done before it becomes necessary
  • Must be able to meet deadlines
  • A team player that is flexible and willing to help support Lark Hotels’ goals and has the ability to support other hotels' room operations
  • Ability to work a varied schedule that is dictated by our guest demand and may include evenings, weekends, and holidays

About Bluebird Lake Placid

Be where all the action is. Literally. Throughout all seasons, discover what makes Lake Placid an adventurer’s dream getaway. From action-packed water sports on Mirror Lake to big-time adventures on the Adirondacks, there’s something for everyone in this scenic region of Upstate NY. It’s a destination that’ll get your adrenaline going and jolt your senses. A place for go-getters and thrill seekers who want to be surrounded by the inspiring spirit of the Winter Olympic Games that took place here in 1932 and 1980. It’s where visitors can check out the iconic Legacy Sites. Visit the Olympic Museum. And meet people from all over the world who come to Lake Placid because they want to do something different and experience a bit of history while they’re at it. 

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