Courtyard Biloxi North D'Iberville
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!
Responsibilities
- Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
- Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
- Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
- Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
- Perform general maintenance in guest rooms to ensure all equipment is functional and in good condition
- Sheetrock patching, texturing, painting
- Deep cleaning of rooms and all fixtures/equipment
Qualifications
- Experience with a variety of cleaning products and techniques
- Solid work ethic and excellent organizational, time management, and communication skills
- Must have graduated high school or received an equivalent certification (GED)
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- 1 year experience as a houseperson or housekeeper strongly desired
- Attention to detail is a must
- Work with both Engineering and Housekeeping teams to ensure all areas of guestroom general clean/preventative maintenance is complete
Compensation
$13 - $15 hourly
About Courtyard Biloxi North D'Iberville
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