Hotel Houseperson
Homewood Suites Phoenix Metro Center
Phoenix, AZ US
Posted ago
Homewood Suites Phoenix Metro Center

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next Houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or Houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

Responsibilities
  • Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
  • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
  • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
  • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
  • Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
Qualifications
  • Must have graduated high school or received an equivalent certification (GED)
  • Good understanding of cleaning techniques and products
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • Hard worker with strong time management, organizational, and communication skills
  • Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
About Homewood Suites Phoenix Metro Center

Find us off I-17, 20 minutes from Phoenix Sky Harbor International Airport and downtown. You’ll be 10 minutes from Arizona State University West, and 20 minutes from Grand Canyon University. Explore neighborhood dining, or try your in-suite kitchen.

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