Lark Hotels is seeking a Guest Experience Associate at our boutique location in Salem, MA, The Merchant.
Our Guest Experience Associates are responsible for that very critical first impression our guests have of our properties! They demonstrate world-class hospitality in an attentive, friendly, and efficient manner. It's all about going above-and-beyond to ensure that guest experiences will be worth remembering. This key service role begins with greeting guests and ends in delivering a departure experience that makes a guest want to continue returning. This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision.
Do you have a passion for service and love to put a smile on people’s faces? If so, start your application today!
Rum, pepper and a little bit of mystery… The Merchant - Steeped in Salem’s shipping port, with a dash of whimsy, our Salem, MA hotel’s name and tagline pay homage to Joshua Ward, the post-Revolutionary sea merchant and privateer who commissioned the stunning federal style building that today houses our Salem boutique hotel.
A historic gem, located in the heart of downtown, The Merchant’s playful design and ambience pay homage to the rich history of the town, while offering guests updates in a luxurious, relaxed setting.
The Merchant, a LARK collection hotel. Lark Hotels embrace the locations they are in - but in playful, unexpected ways. Think ‘sense of place’ with imagination and a touch of mischief. As our guest, you are invited to experience modern luxury in the heart of iconic destinations. To feel the pull of a nostalgic getaway while surrounded by today’s amenities. To find attentive service when you want it and privacy when you don’t.