Lark Hotels is seeking both full-time and part-time Guest Experience Associates at our location in Northampton, MA, The Ellery. Guest Experience Associates are responsible for the critical first impression our guests have of our properties. Guest Experience Associates demonstrate exceptional hospitality in an attentive, friendly, and efficient manner going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and ends in delivering a departure experience that makes a guest want to be a return customer. This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. Do you have a passion for service and love to put a smile on people’s faces? If so, start your application today!
The Ellery is your home to enjoy the historic charm and natural beauty of Northampton, a vibrant city infused with culture and surrounded by a constellation of top-notch schools. Our colonial-style hotel with thoughtful interior decor puts you steps from Smith College’s campus and a downtown brimming with shops, cafes and entertainment.