Hotel General Manager
Holiday Inn Hotel & Suites Cincinnati Downtown
Cincinnati, OH US
Posted ago
Holiday Inn Hotel & Suites Cincinnati Downtown
Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge!
Responsibilities
  • Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
  • Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds
  • Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
  • Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
  • Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
Qualifications
  • High school diploma or equivalent GED; degree in hospitality or related field of study preferred
  • Proven customer service experience as a manager; strong guest-focused mentality
  • 5+ years of experience working in a hotel or the hospitality industry required
  • Previous experience as a hotel manager, assistant manager, or hotel department manager required
  • Demonstrate excellent organizational skills, communication skills, and problem-solving skills
About Holiday Inn Hotel & Suites Cincinnati Downtown

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come. 

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