Hotel Front Desk Supervisor
Colorado Hospitality Services, Inc.
Denver, CO US
Posted ago
Colorado Hospitality Services, Inc.
We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now!
Responsibilities
  • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
  • Handle the front desk budget and order office supplies as needed
  • Generate occupancy reports and compile financial information for the general manager
  • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
  • Lead operations at the front desk and make sure guests have an exceptional stay
Qualifications
  • 1 year of previous experience working in the hospitality industry
  • Applicants must have a high school diploma or GED
  • Bookkeeping skills and experience with MS Office a plus
  • Showcase exceptional multitasking, communication, and management skills
  • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry
Compensation
$19 - $22 hourly
About Colorado Hospitality Services, Inc.

Our company is comprised of brand-name hotels from Choice, Wyndham, Radisson, and Marriott. With nearly 50 properties between Colorado, Nebraska, Wyoming, and Idaho, we can help you find a place to work and enjoy great benefits including vacation, health benefits, and 401k for a qualified associate.

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