Looking for a positive and professional Hotel Front Desk Rep to deliver an exceptional experience to every guest at our hotel

You must be a team player to communicate and work together with co-workers. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.

• Manage registration process
• Check guests in and out accepting payment along with appropriate deposits
• Make sure rooms are clean and ready to rent
• Problem resolution
• Answer incoming calls and questions about rates, availability, amenities, rewards programs, and special requests
• Book reservations accepting credit cards for a guarantee
• Able to follow Ramada guidelines
• Assist guests in directing them to local shops and restaurants

• Must have at least 1-2 years of hotel front desk experience
• Possess strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Must be able to be a team player and work well with co-workers
• Comfortable assisting guests over the phone as well as in-person
• Must have strong problem resolution skills
• Professional appearance and conduct
• MUST HAVE reliable transportation and be on time for your shifts
• Synexis experience preferred
• The position is for alternating first and second shifts and the candidate must be available Monday through Sunday

Ramada Hotel is a Wyndham property in the center of the business district of Warner Robins. We are located close to the Warner Robins Air Force Base. Our employees are expected to work as a team and be able to handle all guest situations with a smile!