Hotel Front Desk Receptionist
Quality Inn
Modesto, CA US
Posted ago
Quality Inn

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Responsibilities
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Field customer complaints when necessary
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Qualifications
  • High school graduate, GED recipient, or equivalent
  • Comfortable taking telephone calls and mitigating stressful situations

At least one year of customer service experience

Compensation
$15 - $18 hourly
About Quality Inn

This down-to-earth hotel is 4 miles from both Modesto City-County Airport and Vintage Faire Mall.


All rooms have en suite bathrooms, as well as free WiFi and cable TV. Some rooms add coffeemakers, microwaves, and minifridges.


Free continental breakfast is provided. Other amenities include a seasonal outdoor pool, guest laundry facilities, and free parking for trucks, buses, and RVs.

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