Hotel Front Desk Clerk
La Quinta Inn Midvale
Midvale, UT US
Posted ago
La Quinta Inn Midvale
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Mitigate customer complaints as needed
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • Comfortable taking telephone calls and mitigating stressful situations
Compensation
$13 - $14 hourly
About La Quinta Inn Midvale

La Quinta Midvale.

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