Hotel Front Desk Receptionist
Comfort Suites Greenville Airport
Greenville, SC US
Posted ago
Comfort Suites Greenville Airport
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Mitigate customer complaints as needed
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications
  • Working knowledge of Microsoft Office and reservation management systems
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Well-versed in taking telephone calls and handling stressful situations
  • High school diploma, GED, or equivalent
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Compensation
$12 - $14 hourly
About Comfort Suites Greenville Airport

This is the 1st of 3 brand new, fully custom hotels in Greenville for our team. With that, we aren’t a massive management company where you're just a number, rather a family business that is in active growth mode! We are looking for people who want to be part of building this beautifully all-suites property into being #1.

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