Hotel Front Desk Receptionist
Sugarloaf Capital Buford
Duluth,
GA
US
Posted
ago
Sugarloaf Capital Buford
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities
- Work with the housekeeping staff to ensure rooms are ready for new guests
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Field customer complaints when necessary
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Comfortable taking telephone calls and mitigating stressful situations
- Exhibits working knowledge of Microsoft Office and reservation management systems
- 1+ year of hotel industry experience or related job preferred
- Must have graduated high school, received a GED or equivalent
Compensation
$13 - $15 hourly
About Sugarloaf Capital Buford
We are a premier employer based in Northeast Atlanta and your success is our success. We invest in people. Come start your journey into Hospitality with us.
APPLY NOW
