Hotel Front Desk Receptionist
Hampton Inn Cumming, GA
Cumming, GA US
Posted ago
Hampton Inn Cumming, GA

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Responsibilities
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

  • The position is for Audit Shift (11 pm- 7 am) Fri, Sat, Sun. Additional evening shifts are available for more hours

Qualifications
  • High school diploma, GED, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Working knowledge of Microsoft Office and reservation management systems
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Well-versed in taking telephone calls and handling stressful situations
Compensation
$12 - $14 hourly
About Hampton Inn Cumming, GA

Our mission statement is simple: 

To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and friendly work environment.

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