Hotel Front Desk Receptionist
Best Western Plus Butte Plaza Inn
Butte, MT US
Posted ago
Best Western Plus Butte Plaza Inn
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities
  • Field customer complaints when necessary
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • 1+ year of hotel industry experience or related job preferred
  • Comfortable taking telephone calls and mitigating stressful situations
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • High school graduate, GED recipient, or equivalent
Compensation
$12 - $13 hourly
About Best Western Plus Butte Plaza Inn

We value hard work through a team environment. By joining our group you will be expanding your family.

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's  Privacy Policy  and  Terms of Service.