Hotel Front Desk Receptionist
Jameson Inn - Brunswick-Golden Isles
Brunswick, GA US
Posted ago
Jameson Inn - Brunswick-Golden Isles
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Field customer complaints when necessary
  • Communicate with housekeeping to make sure guest rooms are ready
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Qualifications
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • 1+ year of hotel industry experience or related job preferred
  • Comfortable taking telephone calls and mitigating stressful situations
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Must have graduated high school, received a GED or equivalent
Compensation
$12 - $18 hourly
About Jameson Inn - Brunswick-Golden Isles

230 Warren Mason Blvd (JAMESONINN) Brunswick,Ga

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