Hotel Front Desk Receptionist
La Quinta Inn & Suites Wyndham Auburn
Auburn, WA US
Posted ago
La Quinta Inn & Suites Wyndham Auburn
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Handle customer complaints as necessary
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Bookkeeping: keep accurate records of all hotel guest account information
Qualifications
  • Comfortable taking telephone calls and mitigating stressful situations
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Exhibits working knowledge of Microsoft Office and reservation management systems
Compensation
$16.50
About La Quinta Inn & Suites Wyndham Auburn

Located just outside of Seattle and Tacoma, La Quinta® by Wyndham Auburn provides a memorable stay in the Pacific Northwest. Our modern hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial and museum district. Downtown Seattle and Seattle-Tacoma International Airport (SEA) are also within driving distance. While you're here, settle in with free daily breakfast, a heated indoor pool, and our fitness center.

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