Hotel Front Desk Night Auditor
Hotel La Rose
Santa Rosa, CA US
Posted ago
Hotel La Rose
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Make sure every hotel guest has a pleasant stay
Qualifications
  • Some college is preferred but a high school diploma or equivalent is required
  • Outstanding communication skills and excellent customer service skills are required
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Must be computer proficient; experience with accounting or reservation software is a bonus
Compensation
17 - 17 hourly
About Hotel La Rose

Be a part of our team of professionals, voted in the top 3 Hospitality businesses in Sonoma County for 2022.

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