Hotel Front Desk Night Auditor
Springhill Suites Naples
Naples, FL US
Posted ago
Springhill Suites Naples
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Provide exceptional service to all hotel guests during their stay
Qualifications
  • Diploma or equivalent from high school is required; some college is desired
  • Overnight shift; requires flexible hours
  • Great communications. and excellent customer service skills are required
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
About Springhill Suites Naples

SpringHill Suites Naples is the perfect spot to savor your time in Florida. Take advantage of our hotel’s central Naples location on I-75, offering easy access to the sights and sounds of 5th Avenue South, Marco Island, and Naples Zoo at Caribbean Gardens. Following a day of competition at the Paradise Coast Sports Complex next door, spread out in our stylish suites featuring 25% more space than traditional hotel rooms.

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