Hotel Front Desk Night Auditor
Hotel Lotus Merriam/Kansas City
Merriam, KS US
Posted ago
Hotel Lotus Merriam/Kansas City

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Sign-on bonus after 60 days $500 & another $500 after 90 days worked

Benefits include: Paid leave, Paid Vacation, Same day pay through TapCheck App, Health insurance provided by Avibra App, & Worldwide Hotel employee discount

Responsibilities
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Ensure all guests feel they are having an exceptional experience at the property
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Some college is preferred but a high school diploma or equivalent is required
  • Flexible overnight hours are required
  • Excellent customer service and communication skills are required
Compensation
$15 - $16 hourly
About Hotel Lotus Merriam/Kansas City

Lotus Hospitality began as a small company with a single hotel and one man’s vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company’s first major project in Kansas City, Lotus Hospitality’s unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we’re nowhere close to finished.

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