Hotel Front Desk Night Auditor
Sleep Inn WV
Hurricane, WV US
Posted ago
Sleep Inn WV
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities
  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Ensure all guests feel they are having an exceptional experience at the property
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
Qualifications
  • Diploma or equivalent from high school is required; some college is desired
  • Requires a flexible schedule that allows for overnight shift hours
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Great communications. and excellent customer service skills are required
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Compensation
10 - 12 hourly
About Sleep Inn WV

Our Sleep Inns are located in Charleston, Cross Lanes, and Teays Valley. We value hard-working, loyal team members with great attention to detail. We all work together to provide our guests with the cleanest rooms and best service.

Charleston - 2772 Pennsylvania Avenue, I-79 exit 1

Cross Lanes - 15 Goff Crossing Drive, I-64 exit 47

Teays Valley - 1211 Liberty Park Drive, I-64 exit 39

Harding's Family Restaurant - 2772 Pennsylvania Avenue, I-79 exit 1

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