Hotel Front Desk Night Auditor
Hilton Houston Westchase
Houston, TX US
Posted ago
Hilton Houston Westchase
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
  • Provide exceptional service to all hotel guests during their stay
  • Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications

  • TABC Required or willing to take it in the first two weeks of employment
  • Night Auditor Shift (11 PM to 7 AM); 3-4 shifts per week. Work shifts depend on the hotel occupancy and needs
  • Willing to cover different shifts, working holidays, weekends, nights if necessary
  • Prefer 1-2 years of experience in Night Auditor positions at hotel industry
  • On Q and PMS System Experience
  • Prefer Hilton Brand Experience
  • Stable work history; at least 1-2 years in the same job

About Hilton Houston Westchase

Our hotel is off the Sam Houston Tollway in the Westchase business district. Enjoy panoramic Houston views through floor-to-ceiling windows, and relax by our tree-lined outdoor pool. We're within 15 minutes of the Energy Corridor and The Galleria, and downtown Houston is 14 miles away. Try a taste of Texas at our award-winning Rio Ranch restaurant.

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