Hotel Front Desk Night Auditor
LA QUINTA ALTOONA
Des Moines, IA US
Posted ago
LA QUINTA ALTOONA
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities
  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Ensure all guests feel they are having an exceptional experience at the property
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

  • Ensure a pleasant and tidy Front Lobby
  • Catch up on any leftover laundry
  • Set up breakfast and coffee for the morning rush

Qualifications
  • Excellent customer service and communication skills are required
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Overnight shift; requires flexible hours
  • Some college is preferred but a high school diploma or equivalent is required
Compensation
$15 Hourly
About LA QUINTA ALTOONA

This hotel is less than 3 years old and was built with a modern, whimsical design with beautiful guest rooms. It has all the rewards at the end of the day for a job well done. We have a wonderful staff that cares about their work and it shows with each happy guest.

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