Hotel Front Desk Manager
Fairfield Inn & Suites Savannah Midtown
Savannah, GA US
Posted ago
Fairfield Inn & Suites Savannah Midtown

We’re looking for an enthusiastic front desk manager with a minimum of 2 years of prior hotel front desk experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today!

Responsibilities
  • Generate occupancy reports and compile financial information for the general manager
  • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints
  • Hold responsibility for the front desk budget and order any necessary office supplies
  • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction
  • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
Qualifications
  • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
  • Applicants must have a high school diploma or GED
  • Hospitality experience of at least 1 year is required for this role
  • Experience with MS office and bookkeeping skills desired
  • Have superb communication skills, management skills, and multitasking skills
Compensation
$40,000 - $50,000 yearly
About Fairfield Inn & Suites Savannah Midtown

The Fairfield Inn & Suites located in Savannah Midtown is a great place to work. We offer PTO, health benefits, dental, and vision! We have monthly incentives we pay out to our team when hotel goals are met. We are here to deliver exceptional guest service to every person that walks through our door, including YOU! We appreciate hard work, dedication to your job and team, and also having fun!

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