Hotel Front Desk Manager
La Quinta Inn & Suites, Orem University Parkway
Orem, UT US
Posted ago
La Quinta Inn & Suites, Orem University Parkway
We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today!
Responsibilities
  • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
  • Generate occupancy reports and compile financial information for the general manager
  • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
  • Handle the front desk budget and order office supplies as needed
  • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies
Qualifications
  • Applicants must have a high school diploma or GED
  • Possess excellent management skills, communication skills, and multitasking skills
  • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry
  • Hospitality experience of at least 1 year is required for this role
  • Experience with MS office and bookkeeping skills desired
Compensation
$15 - $17 hourly
About La Quinta Inn & Suites, Orem University Parkway

The La Quinta Inn and Suites University Parkway in Orem UT is under new ownership. We are local and hands-on. We focus on creating a fun and professional work environment where our guests come first.

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