Hotel Front Desk Attendant
Comfort Inn - Bozeman
Bozeman, MT US
Posted ago
Comfort Inn - Bozeman
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Handle customer complaints as necessary
  • Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • 1+ year of hotel industry experience or related job preferred
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school graduate, GED recipient, or equivalent
  • Has experience answering telephone calls and troubleshooting stressful situations
Compensation
$19 hourly
About Comfort Inn - Bozeman

Located at 1370 N 7th Ave Fun, friendly family-oriented place to work!

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