Microtel Inn and Suites-Liberty, MO
Our esteemed property is in search of an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. If you love interacting with people in a positive work environment, apply now!
- Communicate with housekeeping to make sure guest rooms are ready
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Handle customer complaints as necessary
- Bookkeeping: keep accurate records of all hotel guest account information
- Welcome, register, check in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Exhibits working knowledge of Microsoft office and reservation management systems
- 1+ year of hotel industry experience or related job preferred
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- High school graduate, G.E.D. recipient, or equivalent
- Comfortable taking telephone calls and mitigating stressful situations
$11 per hour
About Microtel Inn and Suites-Liberty, MO
The beautiful brand new Microtel Inn and Suites located in Liberty, MO is preparing to open its doors at the end of April. This property needs friendly, smiling, and energetic staff to welcome our hotel guests. Join our Team!!!