Hotel Front Desk Attendant
Best Western Plus Kalispell/ Glacier Park West
Kalispell, MT US
Posted ago
Best Western Plus Kalispell/ Glacier Park West

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Responsibilities
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Handle customer complaints as necessary
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications
  • High school diploma, GED, or equivalent
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • 1+ year of hotel industry experience or related job preferred
Compensation
$16 hourly
About Best Western Plus Kalispell/ Glacier Park West

If you are looking for a Family and not just a job then we are the place for you.


We offer bonuses, a variety of benefits, and much more!!

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's  Privacy Policy  and  Terms of Service.