Hotel Front Desk Clerk
Red Carpet Inn Fort Lauderdale
Fort Lauderdale, FL US
Posted ago
Red Carpet Inn Fort Lauderdale
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Mitigate customer complaints as needed
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Qualifications
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Working knowledge of Microsoft Office and reservation management systems
Compensation
$15 - $16 hourly
About Red Carpet Inn Fort Lauderdale

Airport/Cruise Port hotel close to I-95. New lobby, coffee bar, and restaurant are currently under construction.

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