Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! This is an afternoon/evening shift from 3pm-11pm. You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

• Field customer complaints when necessary
• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
• Work with the housekeeping staff to ensure rooms are ready for new guests

• Well-versed in taking telephone calls and handling stressful situations
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Must have graduated high school, received a GED or equivalent
• Exhibits working knowledge of Microsoft Office and reservation management systems

Join the team at La Quinta Inn & Suites Meridian/Boise West and join a company that truly values their employees! We offer flexible schedules, competitive pay, monthly bonus potential, health benefits, paid vacation and 401K!