Hotel Front Desk Attendant
La Quinta Inn Fort Lauderdale
Fort Lauderdale, FL US
Posted ago
La Quinta Inn Fort Lauderdale
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Handle customer complaints as necessary
Qualifications
  • 1+ year of hotel industry experience or related job preferred
  • Must have graduated high school, received a GED or equivalent
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
Compensation
$11 - $13
About La Quinta Inn Fort Lauderdale

Fort Lauderdale hotel near the beach. We are a fun and inviting crew to work with

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