Hotel Front Desk Attendant
Colorado Hospitality Services, Inc.
Denver, CO US
Posted ago
Colorado Hospitality Services, Inc.
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
  • Handle customer complaints as necessary
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Qualifications
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Must have graduated high school, received a GED or equivalent
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
Compensation
$17 - $20 hourly
About Colorado Hospitality Services, Inc.

Our company is comprised of brand-name hotels from Choice, Wyndham, Radisson, and Marriott. With nearly 50 properties between Colorado, Nebraska, Wyoming, and Idaho, we can help you find a place to work and enjoy great benefits including vacation, health benefits, and 401k for a qualified associate.

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