Hotel Front Desk Attendant
Tru by Hilton Coppell
Coppell, TX US
Posted ago
Tru by Hilton Coppell
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
  • Communicate with housekeeping to make sure guest rooms are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Field customer complaints when necessary
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Comfortable taking telephone calls and mitigating stressful situations
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • High school graduate, GED recipient, or equivalent

  • Monday - Friday 3-11 PM required, and must have flexibility to work outside this shift, weekends & holidays

$15 - $16 hourly
About Tru by Hilton Coppell

Tru by Hilton Coppell is a new build property that opened on 9/6/19 located at the intersection of I-635 and Belt Line.

1560 Point West Blvd Coppell, TX. 75019

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