Hotel Front Desk Attendant
Comfort Suites
Astoria, OR US
Posted ago
Comfort Suites

Part-Time 

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Handle customer complaints as necessary
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications
  • High school diploma, GED, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
Compensation
$16
About Comfort Suites

If you are looking for a Family and not just a job then we are the place for you.

We offer bonuses, a variety of benefits and much more!!

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