Hotel Front Desk Attendant
La Quinta Inn & Suites Albuquerque West
Albuquerque,
NM
US
Posted
ago
La Quinta Inn & Suites Albuquerque West
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities
- Bookkeeping: keep accurate records of all hotel guest account information
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Handle customer complaints as necessary
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Well-versed in taking telephone calls and handling stressful situations
- 1+ year of hotel industry experience or related job preferred
- High school diploma, GED, or equivalent
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
Compensation
$12.65 - $13 hourly
About La Quinta Inn & Suites Albuquerque West
Great environment to work in, we are looking forward to adding you to our LQ family!
APPLY NOW
