Hotel Front Desk Agent
Station House Inn
South Lake Tahoe, CA US
Posted ago
Station House Inn

Station House Inn in South Lake Tahoe, CA is seeking a full-time or part-time Front Desk Agent.

Station House Inn's front desk agents provide exceptional guest services in a friendly, professional, and efficient manner, meeting the standards of a world-class hotel. They handle tasks such as registering guests, assigning rooms, settling guest accounts, and collaborating with other departments to fulfill guest needs. This role requires effort, versatility, and presents the chance to work flexible hours and meet many new people.


  • Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms that satisfy all special requests
  • Obtain necessary credit and payment information from guest
  • Coordinate with other hotel departments to satisfy guest requests
  • Provide detailed information about hotel facilities and operating hours
  • Sell rooms in accordance with Front Desk sales strategies
  • Receive and transmit guest messages
  • Perform check-out and cash-handling activities in accordance with all hotel cashiering and credit policies
  • Maintain the cleanliness and excellent condition of equipment and work area
  • Maintains clean and excellent condition of the Front Desk area
  • Maintains proper stock of all supplies in the Front Office
  • Executes emergency procedures in accordance with hotel standards
  • Notifies appropriate individuals and departments of any problems or unusual matters of significance
  • Attends all appropriate hotel meetings and training sessions
  • Is polite, friendly, and helpful to guests, employees, and management
  • Promotes and applies teamwork skills at all times
  • Complies with all hotel standards, policies, and rules
  • Complies with safety regulations and procedures
  • Remains current on hotel information and changes
  • Other duties as assigned


  • General knowledge of hotel departments
  • Excellent communication skills – oral and written
  • Excellent guest service skills
  • Knowledge of computer programs utilized in property management
  • Able to work a flexible schedule, including weekends and holidays
  • Must be able to stand and/or sit for an eight-hour shift

$17 - Hour
About Station House Inn

The Station House Inn has been hosting travelers, vacationers and adventurers since 1972. One of South Lake Tahoes classic Motor Hotels, Station House Inn is an informal hotel with a rustic vibe and 96 rooms. Right outside our doors are the beautiful alpine lake, private beach, ski resorts, restaurants, shops and casinos. Whether you're here to relax or work, the Station House Inn is your basecamp to explore and unwind.

All full-time employees are eligible for:

  • PTO
  • Medical 
  • Dental
  • Vision 
  • Short-Term/Long-Term Disability
  • 401K/401K match 
  • Paid monthly parking subscription(where applicable) 
  • Employee discounts at all properties 

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