Assistant General Manager
Holiday Inn Hotel & Suites Cincinnati Downtown
Cincinnati, OH US
Posted ago
Holiday Inn Hotel & Suites Cincinnati Downtown

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next Assistant General Manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities
  • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
  • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
  • Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
  • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
  • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service

This position will also be involved in interviewing and hiring new associates, as well as disciplinary measures. The ideal candidate must have a minimum of three years of management experience as well as the ability to demonstrate leadership and a professional image to associates and guests. Must be able to work a flexible work schedule as the hours for this management position will vary.

Qualifications
  • Previous experience managing a team is required; preferably in a hospitality role such as department manager
  • 3+ years of experience working in a hotel or the hospitality industry required
  • Have superb communication skills, organizational skills, and problem-solving skills
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
About Holiday Inn Hotel & Suites Cincinnati Downtown

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come. 

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