Homebuyer Concierge
KW Vision
Chino Hills, CA US
Posted ago
KW Vision

Top performing sales team looking for a Homebuyer Showing Concierge. This is an individual who has a high sense of urgency; is highly sociable, enthusiastic, draws energy from working with people, and is optimistic and outgoing. They are humble, hungry, smart, and learning-based. They have a compelling desire to support the lead agent in achieving team success while being committed to growing their own skills and to developing into a leader within the team.

This person has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment, and follow-up of those leads.

After the lead agent performs a home buyer needs analysis, the lead agent will pass the desired criteria to The Team Concierge Associate. The Team Concierge Associate will pick up the baton and find homes that meet the criteria, and they will drive buyer clients to those homes. As clients explore homes, The Team Concierge Associate will work with clients to confirm or refine criteria and will show additional homes as needed. When buyer clients are ready to make an offer, The Team Concierge Associate will pass the baton back to the lead agent.

The Team Concierge Associate should be able to successfully show homes to around five to six serious buyers a month while earning bonuses based on sales quotas. This individual must be highly trustworthy—in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances.

The Team Concierge Associate will have a real estate license in order to meet MLS criteria for the duties in this role. They are forward-looking individuals who develop and maintain positive professional relationships. They have a track record of success, and a palpable desire to succeed in this role, as well as their next. 

Compensation: $50,000+ (combo of commission + guaranteed per door showing bonus)


What will you do?

These are the standards a well-above-average performer will maintain or exceed:

  • Assist the lead agent by identifying homes that meet the criteria as specified by the lead agent after the lead agent has completed a needs analysis
  • Assist the lead agent by showing homes to buyer clients
  • Cultivate relationships to convert inbound leads to appointments
  • Manage the sales database through the sales cycle
  • Keep the lead agent informed regarding any problems or issues that need to be handled


Essential duties and responsibilities

  • Meeting buyer clients at homes giving them access
  • Working with buyer clients to refine their needs and wants based on seeing homes
  • Finding homes that meet buyer clients’ criteria
  • Manage cultivation of inbound sales inquiries to convert leads to appointments
  • Practice and follow scripts to deliver the team value proposition and handle objections
  • Accurately track and report productivity and sales metrics
  • Understand and internalize evolving real estate trends in local market
  • Hand off leads for appointments to lead agent



  • Lead Agent – daily
  • Buyers– daily
  • Inbound Leads – daily
  • Agents on Team – daily


Management Responsibilities      

  • None, though a talented performer in this role may move into a leadership position



  • People oriented, Happy, positive
  • Ability to spend a large amount of time driving in their car
  • Ability to analyze clients’ needs and wants and match them to homes
  • Learning based
  • Ambitious with proven ability to succeed
  • High school graduate
  • Real estate license
  • Strong written and verbal communication skills
  • Exceptional telephone skills—ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
  • Ability to learn and internalize scripts and dialogues
  • Organizational and time management skills
  • Ambitious with proven ability to succeed
  • Team player
  • Demonstrable record of sales success against quotas
  • Proficient with Microsoft Office, including PowerPoint and Excel
  • PR & Marketing Skills a preferred, not required
  • Good organizational abilities
  • Calm under pressure
  • Three to five years sales or marketing experience preferred

About KW Vision

Here at Keller Williams Chino Hills, we are a technology-driven real estate company with an aggressive local new lead generation system. Whether you are new to Real Estate and are looking for the best training in the industry, or have been selling for years, and desire to take your career to the next level with our aggressive lead generation systems, extensive administrative support, cutting-edge technologies, and energetic team environment. Our lead system, technological platform, and education program will get you off the ground and running in no time. Apply Now!

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